New customers - Proof of trading will be required prior to any orders being processed. Please ensure that you provide us with the correct trading post code and contact details.
. If we receive an order from a business which is too close to an existing account we may not be able to supply.
. We reserve the right to refuse orders if we are mislead as to your business and/or address and contact details.
. All goods are checked before being dispatched-York Scarves takes no responsibility for any goods damaged in transit. These will not be replaced or refunded. Should you wish to insure your goods in transit please let us know.
· The report of faulty goods should be made within 7 days of their receipt. No goods will be exchanged or credited after this. Please be aware that raw silk scarves by their very nature are full of inconsistencies.
· We do not offer refunds or credit for incorrect purchases therefore please do ask questions prior to purchase.
. All material and photographs on the website are for the exclusive use of York Scarves only. If you wish to use any of our images please contact us in writing.
. Please be aware that colours may vary slightly from images dispalyed. Different computer moniters have varying colur casts and also natural yarns will take dye differently each time depending on a number of circumstances.
. Colour Options - Should your chosen colour option on any item be out of stock an alternative colour will be sent.
. Orders under £300 before vat are subject to courier charges (see Delivery Page).
. No money is taken prior to your order being processed until an invoice is issued and ready for dispatch. If you wish to pay by cheque or BACS please call the office before placing your order.
· We work on a cash and carry basis only NO credit.
· We do not sell or trade your personal information to any third party.
. If you want to buy any products from us or use our web site you can only do so on these terms and condition and by registering you are agreeing to be bound by them. We may change these from time to time by updating this posting.