Shipping and Returns
We attempt to dispatch all orders within 24 hours Monday to Friday. Generally goods ordered before midday are dispatched that afternoon. For most UK addresses goods will be sent using Parcelforce 24hr overnight service. For Scottish highlands and off shore UK addresses we will use Parcelforce 48hr service. Our freight free threshold is £200 for the UK. Orders below this being charged at a flat rate of £7 for most UK postcodes and £10 for the Highlands and Islands. Orders to the Channel Islands will be charged at £17 with a freight free threshold of £300. For orders to the EU and further afield each order will be treated on a case by case basis and we will search for the cheapest spot rate available at the time.
Should you for any reason wish to return goods please contact us first by email or phone. We will not accept returns of all other scarves once the client has had the goods for 7 days or more. Any goods returned must be in their original unopened packaging and in such condition they can be immediately resold. If goods are returned either without their packaging or in a crumpled state no refund will be issued.
Should you need to place a very small order we are more than happy to send by post and will charge accordingly. To do this simply order over the phone.