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Whilst we are managing to dispatch all orders within 2 working days but there are still large backlogs of mail in the sytem and most deliveries are arriving later than normal.
Once you have placed and paid for your order it will dispatched by Royal Mail 1st Class Post either the same day or the next working day. You have a right to return any purchase within 14 days of the date you received it. If you do return goods please ensure that the order/invoice number is enclosed. Returns must be in their original bag complete with all tags and labels. We will not refund for goods returned in an unsaleable condition.
All costs related to returning an item are borne by you, the customer, unless the scarf to be returned is faulty. Please make sure you obtain proof of posting for all returns.