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Please note that only retail orders maybe returned for exchange or refund. Orders bought on a wholesale basis may not be returned.

Once you have placed and paid for your order it will dispatched by Royal Mail  either the same day or the next working day. You have a right to return any purchase within 14 days of the date you received it. If you do return goods please ensure that the order/invoice number is enclosed. Returns must be in their original bag complete with all tags and labels. We will not refund for goods returned in an unsaleable condition.

All costs related to returning an item are borne by you, the customer, unless the scarf to be returned is faulty. Please make sure you obtain proof of posting for all returns.

Order Number
Order Details
Item(s) Being Returned
Reason For Returning (This is just for our records)